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December 7, 2024

Bank Muscat Introduces Government Customers in Dhofar to Impact of Digital Services on Investment

Muscat,

As part of its constant keenness to introduce customers to various developments in the business sector, Bank Muscat recently organized a special meeting with its customers from the government sector in Dhofar governorate, in the presence of Ilham Murtadha al Hamaid, General Manager of Corporate Banking at Bank Muscat, and a number of officials from the public sector.

This event aligns with Bank Muscat’s objective of continuously sharing the latest developments in banking services tailored for government institutions. It also provided an open forum for exchanging views, listening to suggestions, and enhancing service offerings, echoing the Bank’s vision: “To serve you better every day.”

In her speech, Ilham Murtadha Al Hamaid, General Manager of Corporate Banking at Bank Muscat, highlighted the importance of the meeting, which took place during Khareef Dhofar 2024, underscoring the alignment of Bank Muscat’s current strategy with Oman Vision 2040. She noted that the Bank is dedicated to seizing available opportunities and enhancing services across all economic sectors. Al Hamaid expressed pride in the Bank’s longstanding partnerships with various government institutions across economic, health, and education sectors, among others. She emphasized the significant achievements resulting from these partnerships and looked forward to continued success in the years to come.

The General Manager of Corporate Banking also touched upon the role of modern technology in transforming financial services, noting that digital transformation has redefined the future of banking. “To adapt to these changes, Bank Muscat has launched innovative electronic channels, providing customers with a wide range of options to conduct their banking transactions online, anytime, and from anywhere. I would like to extend gratitude to our valued customers for attendance and confirm once again that we will continue the development process to providing the best services.”

The event also featured a presentation by Dr. Ahmed Said Kashoob, Head of Investments – Public Markets at the Oman National Investment Development Company. His paper, titled “Automation of Government Services and its Impact on the Process of Attracting Investment,” addressed key topics such as the significance of automation, the role of government institutions, challenges in implementing automation, and recommendations for attracting investment. Kashoob also explored the public-private partnership, the development of digital skills, enhancement of service quality, cyber risks, system infrastructure, and data privacy.

The meeting fostered rich discussions and the exchange of ideas, proposals, and visions aimed at equipping attendees with the necessary knowledge to provide fast and efficient digital services. This, in turn, is expected to streamline procedures and transactions for investors, thereby positively impacting the investment climate in the Sultanate of Oman.

Bank Muscat remains committed to regularly engaging with its customers across all governorates, hosting experts from financial and economic sectors to keep abreast of the latest developments in financial services. These efforts are specifically designed to familiarize corporate and institutional customers with innovations that contribute to their business growth and expansion.

The Bank places a high priority on the corporate sector, offering a wide range of banking facilities and services that organizations need to advance their operations. The adoption of online electronic solutions has played a crucial role in economic development, enabling government and private institutions to enhance their operations—from marketing and supply chain management to financial management. This digital transformation has improved efficiency, reduced costs, and expedited transactions, benefiting the broader economy.

Bank Muscat provides a suite of comprehensive solutions tailored to meet the unique needs of government entities, ensuring efficient funds management and tailored funding facilities to support a wide range of government projects, from infrastructure development to public service enhancements. The Bank’s strategic investment solutions are designed to optimize returns on government funds, contributing to Oman’s economic stability and growth. By integrating these services, Bank Muscat helps drive forward the nation’s development agenda with reliability and expertise.

The Bank’s online corporate banking platform is a vital tool for government institutions and companies, enabling them to manage their financial affairs around the clock. With world-class security features, it offers easy and fast access to account details and transactions in both local and foreign currencies. The platform supports a variety of transactions, including local and international transfers, payroll processing, supplier payments, credit card-related payments, and invoice settlements. This comprehensive service ensures that corporate and institutional customers can manage their finances efficiently, securely, and with ease.

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