Muscat – Residents of Khaboura in North Batinah have expressed concern about poor quality water supplied to their homes. In response, Nama Water Services has assured them that the water quality meets Omani standards.
The problem was highlighted when Al Khaburah News posted on the social media platform X: “Residents of Al Khaboura are wondering how long water supplied by the government will remain yellow? We demand clarification from the Authority for Public Services Regulation.”
Nama stated that it has activated its emergency plan and ensured the safety of water sources, while confirming compliance with Omani standard specifications for drinking water through laboratory tests.
The company informed that it has also cleaned the main tanks and emptied the water networks to maintain water quality. Its executive management team visited Khaboura to follow up on action taken and ensure all complaints are resolved. ‘We have dealt with all reports received and resolved all problems related to water quality,’ Nama stated.
Social media, especially X, was flooded with complaints. In a post, Khaboura resident Talib said, “We hope Nama will clarify and address the water problem immediately.”
Pointing out the widespread nature of the problem, Saleh al Maamari said, “Everyone suffers because of the quality of water, but no one responds. Saham and Hafeet have the same problem. When you complain, you get the same response. The complaint must be collective and posted on the Nama App or Nama portal.”
Another resident Abu al Mu’tasim called for transparency and action, saying, “A statement should be issued warning citizens and residents of the dangers of drinking and cooking with contaminated water. Nama should acknowledge the problem and solve it. Silence and indifference are a greater disaster and constitute an insistence on denial.”
Other residents echoed similar views. Abdallah said, “The problem is not new. Some people use this water for cooking, but even the colour of clothes get ruined if washed with this water. Where are the concerned authorities? Where are the officials?”
Mohammed al Maamari noted, “I thought the problem was in the tank, but it seems it’s common in many wilayats.”
Mansour al Saidi demanded a technical investigation, stating, “The competent authorities should send engineers to examine the water and determine the cause. We hope that the issue will be given attention due to the risk it poses.”
However, some residents acted on their own to find a solution. “I changed the water pipes and the water pump, cleaned the tank, and now things are fine for me,” Sultan Hamad al Ajmi informed.
