Unemployment Tracker, the leading unemployment claims management service and software provider, has been honored with the prestigious UI SIDES 2023 Outstanding Performance Award for the fifth year in a row. The award, presented at the annual UI SIDES Seminar in Indianapolis, Indiana, recognizes Unemployment Tracker’s unwavering commitment to unemployment integrity and its use of SIDES in processing UI benefit claims.
The UI SIDES (State Information Data Exchange System) is a web-based platform that facilitates the secure and efficient transmission of UI claim information between employers and state workforce agencies. Unemployment Tracker has been a dedicated collaborator with the UI SIDES Team, actively participating in the Operations Council and co-chairing SIDES conferences. In fact, they were the first software provider and third-party administrator (TPA) to receive the prestigious “Above and Beyond” award in 2021, recognizing their exceptional dedication and exceeding expectations.
Unemployment Tracker’s integration with all six exchanges of SIDES sets them apart as a TPA, allowing employers to conveniently receive and respond to UI state agency requests directly within their software platform. By streamlining the claims management process, Unemployment Tracker ensures timely and accurate exchange of information, preventing unemployment overpayments and promoting UI integrity.
Andrea Frederick, Chief Product Officer of Unemployment Tracker, expressed gratitude during her address at the UI SIDES Seminar, stating, “We are honored to be recognized by NASWA for our dedication to UI integrity and our commitment to utilizing SIDES. Our Claims Team works tirelessly as Compliance Champions, ensuring the timely and accurate exchange of information to prevent unemployment overpayments.”
Unemployment Tracker, a part of HR Logics and known for its best-in-class compliance solutions, brings over 100 years of combined expertise across all 53 UI State Agencies. Their tailored solutions cater to the unique needs of different workforce sizes and retention rates, offering effective strategies for optimizing UI claims and tax rates.
With their ongoing dedication to UI integrity and relentless pursuit of excellence, Unemployment Tracker continues to be at the forefront of unemployment claims management.