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COMEX Global Technology Show 2024 Kicks off

HM The Sultan Arrives in Kuwait

Kuwaiti diplomat: Omani Sultan’s Kuwait visit indicative of strong ties

UAE President holds dinner banquet at Qasr Al Watan in honour of Sultan Haitham bin Tariq

UAE President receives Sultan of Oman upon arrival in UAE on state visit

Oman and UAE: Fraternal Bonds, Strategic Relations and Economic Partnership

OIA Announces Social Investment Policy, Launches “Qimam” Platform

POPS Supervisory Committee Holds First Meeting in 2024

Bank Muscat’s Sayyarati Auto Finance Option Comes with the Best Financing Facilities for Customers

“Ooredoo Oman Welcomes Khawla Al-Amiri as Chief People Officer, Reinforcing Commitment to Local Leadership Empowerment”

Bank Muscat Launches EAGLEs Programme: A Pioneering Leadership Engagement Across Branch Network

“Forging Tomorrow: A Global Imperative for Advanced AI Infrastructure”

“High-Paying Careers in Artificial Intelligence: Securing Your Future in the Evolving Job Market”

HM The Sultan Issues Two Royal Decrees

Unlocking New Horizons for Entrepreneurs: The Fourth Industrial Revolution

Royal Army of Oman Celebrates Passing Out of Officer Cadets, University Officers

HM The Sultan Offers Condolences on the Death of Kuwaiti Emir

HM The Sultan Gives Audience to Business People in India

HH Sayyid Theyazin Conveys HM The Sultan’s Greetings to Russian President

First Muscat Dialogue Sessions Begin

Oman and Switzerland Strengthen Bilateral Cooperation with Multiple Memoranda of Understanding

Empowering Coastal Women in Oman: “Mina” Project Unveiled

Information Minister Affirms Keenness to Strengthen Communication with International Media Institutions

“Oman’s Education and Innovation Drive: Sultan Haitham’s Vision”

UAE Space Agency launches National Space Academy to develop national cadres

HM The Sultan Presides over 8th Term Convening of Council of Oman

Selecting Topics Phase Launched of “Together we Make Progress” Forum

HM The Sultan Issues 2 Royal Decrees

Interior Minister visits Operations Chamber of Shura Council Elections

Omanis Cast Ballots for Shura Council’s 10th Term Membership

“Navigating Talent Challenges in Oman’s Telecom Sector”

“Bank Merger in Oman: A Human Resources Transformation Story”

Omantel’s 5G Excellence Recognized with “Samena Communications Award”

NHS scientist awarded £58,000 after being named ‘Paininarse’ on spreadsheet

‘Kill list’ | Mystery doc shows list of LinkedIn staff facing redundancy, days before HR announcement

HM The Sultan Receives Ambassadors’ Credentials

“Empowering Omani Women: A Message of Hope and Progress”

Mohammed bin Rashid opens GITEX GLOBAL

HH Sayyid Bilarab Chairs Meeting of Omani Startups’ Supervisory Committee

“Dhi Yazan bin Haitham Al Said Inaugurates Duqm Economic Forum “

Omani Woman: Clear Vision & Remarkable Achievements

“Strategies for Cultivating a Healthy and Productive Work Environment”

“Essential Reading for HR Professionals: 17 HR Books You Can’t Miss in 2023”

“Future-Proofing Your Career: Essential Skills for Tomorrow’s Job Market”

MAWARED annual book

Transformational Leadership: Inspiring Change and Achieving Excellence

“al sulaam Program (Episode four) with Dr. Aamal al bussaidi .”

“al sullam Program (Episode Two) with Dr. Ahmed Al-Ghusani.”

Nama Group and Omani Society for Human Resource Management (OSHRM) announce strategic partnership in Human Resources development

Saudi Oil Giant Aramco Announces $121 Billion Profit in 2023

Tender Board Signs Agreements with Karwa Motors on Government Procurement, School Bus Purchase

Najahi Business Banking from Bank Muscat: Empowering Small Businesses

His Majesty Exchanges Ramadan Greetings With Arab, Islamic Leaders

A’Rustaq Hospital Diagnoses Child with Gastric Wall Vein Bleeding

QCB Launches ‘FAWRAN’ Instant Payment Service

National Development Fund Partners with World Economic Forum

Qatar Chairs 49th Meeting of GCC Standing Committee for Combating Harmful Practices in International Trade

Saudi Arabia’s Air Connectivity Program Signs Deal with Eurowings to Enhance Air Connectivity between Saudi Arabia and the EU

HM King presented unique development model: Omani Ambassador

July 14, 2024

Muscat International Airport, Salalah Airport Among Best Airports in the Middle East


Muscat International Airport won the award for the best airports in the Middle East region in customer experience 2023, in the category of 15-20 million passengers.

Salalah Airport won the award for the best airport in the Middle East region in customer experience for 2023 in the category of two million passengers.

This was announced by the Airports Council International (ACI) in partnership with Amadeus, a leading technology company that provides software solutions for the global travel and tourism industry.

In detailed aspects, Salalah Airport also won the award for the most dedicated airport employees in the Middle East in all categories, the award for the smoothest airport procedures in the Middle East for all categories, the award for the best pleasant airports in the Middle East, and the award for the best airports in the level of cleanliness, for all categories in the Middle East.

Salalah Airport received this number of awards alongside Muscat International Airport in a program that is considered one of the most reliable performance measurement programs in the world and one of the most important programs implemented by the ACI that relies on directly measuring the experience of airport customers on the same day of travel.

This achievement mirrors the efforts of Oman Airports to integrate with the remarkable endeavours being made by the government of the Sultanate of Oman under the leadership of His Majesty Sultan Haitham bin Tarik for the air transport sector being one of the goals of Oman Vision 2040 as well as in light of the unlimited support provided over the past years in strengthening the infrastructure of air transportation to and from the Sultanate of Oman, in view of its strategic location among the countries of the world.

Muscat International Airport and Salalah Airport’s milestone of this global achievement comes after an evaluation by travellers of the best airports in terms of customer experience within the famous Airport Service Quality (ASQ) awards. This year, the program highlights the number of airports participating in it, which exceeds 400 airports in the world. The same program is characterized by its unwavering commitment to a rigorous and scientific methodology based on direct research conducted through opinion polls administered directly to travellers at the airport, capturing their satisfaction levels on the same day of travel.

ASQ surveys cover more than 30 performance indicators across key elements of the passenger airport experience, giving the most complete picture of the passenger experience journey. This distinctive methodology is known for its robustness, allowing for meaningful statistical inference and providing unparalleled insights into the passenger experience.

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