A scientific study has shown that AI users in the workplace are more susceptible to feelings of loneliness and sleep disorders compared to others who do not use this technology.
The study included hundreds of workers in several countries, including Indonesia, Singapore, Taiwan, and the United States.
Bookman Tang, an assistant management professor at the University of Georgia, said that the rapid advancement of artificial intelligence systems is igniting a new industrial revolution that will reshape the workplace with many benefits but also some unknown risks, including potential harm to the mental and physical health of workers.
Tang and colleagues conducted an experiment on 166 engineers in a medical biotechnology company in Taiwan, monitoring them for three weeks to observe “feelings of loneliness, stress resulting from attachment, and sense of belonging.”
A study was also conducted on 126 real estate consultants in a property management company in Indonesia, which yielded the same results, indicating a correlation between the rate of AI system usage. An online experiment was conducted on 214 adult workers in the United States and another on 294 workers in a Malaysian technology company, with similar results to the studies conducted in Taiwan and Indonesia.